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ASU Alert emergency messaging: know how it's used, how to update


August 19, 2013

ASU Alert communicates primarily life-threatening situations to the ASU community through a variety of methods, including text messaging, which is the most immediate form of receiving incident information. Situations when an ASU Alert may be sent include a major fire or incident involving a firearm on and around campus.

ASU Advisory is considered a tier below ASU Alert, and communicates situations to the ASU community that may not be life-threatening and typically affect certain areas of a campus. Examples include a small fire in a building during off hours, or flooding in a building that will affect classes that day. ASU Advisory messages are sent through a variety of methods, including text messaging.

The ASU Police Department has the authority to issue emergency messages, as they deem necessary, to maximize public safety.

Emergency messages are not sent during every incident that calls for the response of the ASU Police Department. Depending on the situation, other methods that may be deployed include: door-to-door notifications; ASU Police patrol vehicle public address system; crime alerts; text messages; automated phone calling system; freeway electronic billboards; ASU home page messages; ASU news page messages; mass e-mail; media alert; emergency information hotline messages; Facebook postings; Twitter messages; RSS feed; and MyASU Web page alerts.

Because each situation will present individual challenges, some or all of these communication methods will be used in an emergency. Follow-up messages to the university and to broader audiences such as parents and alumni will be sent as needed.

Student and employee mobile numbers from the ASU directory are automatically added to ASU Alert. Members of the ASU community may provide, verify or update mobile numbers through these steps. Up to 10 mobile numbers may be added.

• Click here to manage phone numbers.

• Select mobile as “Phone type.”

• Click “save” to add or update.

To modify Alert and Advisory subscriptions:

• Click here

• Click subscriptions on the left, then edit button next to the subscription.

• Click “save” when done.