Alumni spotlight Q&A with Jordan Harstad

Master of Healthcare Innovation program at ASU opened door for computer engineer to pursue career in health care IT

October 11, 2021

With a bachelor’s degree in computer engineering, Jordan Harstad seemed an unlikely candidate for pursuing a graduate degree in health care, but that’s exactly what he did.

Harstad enrolled in the Edson College of Nursing and Health Innovation’s Master of Healthcare Innovation program at Arizona State University. It was his first introduction to the health care industry at the academic and career level. Jordan Harstad smiles for a photo he's wearing a bow tie, white shirt and black vest Jordan Harstad says the Master of Healthcare Innovation program at ASU opened the door for him to pursue a rewarding career in health care IT. Download Full Image

“While taking courses in the MHI program I became extremely interested in health care IT. Since graduating in 2015, I was able to start a career in the field,” Harstad said.

Currently, he’s the market IT director at Tenet Healthcare in Phoenix — a role he worked his way up to thanks in part to the information and skills he picked up through his graduate experience at ASU.

“If you’re a student that is considering the MHI program but have no experience in health care, do it! The curriculum is a great complement to various unrelated undergraduate degrees and backgrounds,” he said.

Here, Harstad expands on how his education helped set him up for success and prepared him to thrive during a once-in-a-lifetime global pandemic.

Question: How did your degree program help you in achieving and maintaining the position you have now? 

Answer: A few months after graduation from the MHI program, I started my first health care job as a director of IT for a single hospital in downtown Phoenix. A few years later, I expanded my career as a multi-hospital IT director. Then, a few years after that, I was promoted as a market IT director, where I currently oversee all information technology needs for eight hospitals, multiple stand-alone emergency-department facilities and various other ambulatory clinics in the greater Phoenix, Arizona, area. 

Earning the MHI opened this door for me to pursue a health care IT career, and I am extremely grateful to have been granted the opportunity. Daily, and especially in the COVID-19 world we live in, I use strategy and teachings from the MHI program in every meeting, email and business plan I am involved with at work. This program was truly a life changer for me.

Q: What is a favorite memory from your time in your program? 

A: My favorite memory from my time in the program was actually my 2015 "incoming" interview with the MHI program chair/director, asking me why a computer engineer (CSE) undergraduate student wanted to enroll in the MHI program. I explained to him that I had done IT and CSE-related items my entire career and that I felt IT and health care were the next "big thing." Now, six years later, in the COVID-19 world we live in, this couldn't be more true.

Q: What advice would you give to students who are currently enrolled in the program? 

A: Absorb everything you are taught; it will truly change your perspective on health care, your career and everyday life. Don’t just submit the assignments for a good grade — make sure you understand the background, the strategy, the reasoning.

Q: What were some unique challenges, if any, you had to overcome while pursuing this degree?

A: Some unique challenges I had were that I had zero knowledge of health care. Many of my MHI classmates were already either in the health care industry or in a related field. I knew none of the acronyms; I could provide no examples in any of the assignments for experiences requested that related to MHI. It was very difficult but well worth the challenge.

To learn more about alumni activities, events and programming, visit the Edson College of Nursing and Health Innovation's alumni section.

Amanda Goodman

Senior communications specialist, Edson College of Nursing and Health Innovation


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Using skateboards, street art in Native activism

Watch on Oct. 19 as Miles paints large artwork in Coor Hall fourth-floor lobby.
October 11, 2021

Distinguished artist-in-residence's work centers Indigenous voices as the builders of their own narrative

For San Carlos Apache-Akimel O'odham artist Douglas Miles, the influence of his home community on the San Carlos Apache Indian Reservation on his art is “constant and never-ending.”

“The history of the Apache people prior to the founding of the San Carlos Apache Reservation and how they ended up there is important to understand how race, bias and prejudice shared the state of Arizona,” said Miles, founder of Apache Skateboards and the distinguished artist-in-residence at the School of Historical, Philosophical and Religious Studies (SHPRS) at Arizona State University.

San Carlos was once the home of Geronimo, a prominent leader and medicine man from the Bedonkohe band of the Apache people, and was nicknamed “Hell’s Forty Acres” during the 19th century because of the poor health and environmental conditions. It is now known as the San Carlos Apache Indian Reservation.

Within the reservation, Miles finds support from his family and community; they also offer him feedback and physical support when he’s working on a new project or series. 

His art can be seen on buildings, old coffee tables, discarded truck hoods and more around San Carlos. Many depict Apache people against bold and colorful graffiti-inspired backgrounds. 

“I think the street art influence was always in my work,” said Miles. “Starting from my formative years growing up in and around south Phoenix, my work was always influenced by Chicano and lowrider and graffiti art.”

Miles began drawing at a young age but was always exploring art mediums and finding new ventures to explore. 

“I’m constantly using photography, film, graphics, social media, digital images, skateboarding, graffiti, street art, pueblo art, murals and found objects as my medium to speak to various topics,” said Miles.

One particular focus his work takes is to “center Apache and Native American voices as the builders and owners of their own narrative devoid of academia and non-Native scholars.” 

“Presenting my work outside of my home community was always nerve-wracking and scary in the beginning of my career,” said Miles. “I never knew who would like it, understand it or not. I'm also proud of being able to show my work outside of San Carlos as well. I know it's an honor not often afforded many San Carlos Apaches.”

Outside San Carlos, Miles’ work can be found in the Montclair Art Museum in New Jersey, Eiteljorg Museum in Indiana, IAIA Museum of Contemporary Native Arts in New Mexico and the National Museum of the American Indian, part of the Smithsonian Institution group of museums and research centers, in Washington D.C., to name a few. His murals can be seen in different parts of the U.S., and his paintings are in private collections around the world. 

“I want people to understand the power and the struggle, the joy and the pain and the learning and the love we all do when we think harder about the history that surrounds us with regard to Native American people in Arizona and in this country,” said Miles.

One of Miles’ biggest passion projects is his company, Apache Skateboards. After Miles painted a deck for his son — who then skated around San Carlos with it — Douglas Miles Jr. came home and told his dad that everybody wanted one. 

Miles put together a team now known as the Apache Skate Team, and Apache Skateboards was officially launched in 2002. The group gives demonstrations, organizes contests and curates art shows around the country, but especially on reservations in the Southwest. 

“I always felt inspired anytime I would travel with the Apache Skate Team to do a demo,” said Miles. “It was a Native youth community-building process that they accomplished through skateboarding when they traveled. I know Apache Skateboards, as a long-standing Native brand, has inspired many Indigenous artists and brand owners we see today.”

Miles recalls one instance where a 16-year-old, who later went on to be a great graphic designer and went to culinary school, said he was proud to see there was an Apache Skateboard company and that he “finally really felt a part of something.”

On Tuesday, Oct. 19, beginning at 10 a.m., those on the Tempe campus can come up to the fourth floor of Lattie F. Coor Hall, and those online can watch a livestream as Miles paints a large piece of artwork in the lobby.

This event will be the Open House hosted by SHPRS and is part of the inaugural Humanities Week taking place Oct. 18-22.

“We are excited and honored to host Douglas Miles as SHPRS’s first-ever distinguished artist-in-residence,” said SHPRS Director Richard Amesbury. “A world-renowned muralist, filmmaker and founder of Apache Skateboards, his work is both a celebration of Native experience and a strident critique of the violence of coloniality.”

As part of Miles coming to the SHPRS Open House, one of his skateboard decks will be given away in a student raffle. Students may also watch the 2019 documentary “The Mystery of Now,” which features Miles and Apache Skateboards. 

SHPRS will be hosting many other events during the rest of Humanities Week that the ASU community is invited to attend.

Top photo: Apache artist Douglas Miles works on one of his murals in San Carlos, Arizona. Photo courtesy of Richard Amesbury