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Polytechnic archive a paradise for books

ASU's library archives to help house university's 4.5 million volumes.
August 21, 2017

Like something out of 'Raiders of the Lost Ark,' it's where books go not to sleep, but to be more accessible to ASU's larger community

Fahrenheit 451 is popularly thought to be the temperature, as Ray Bradbury famously wrote in the epigraph to his eponymous novel, “at which book paper catches fireIt’s actually a range between 440 F and 470 F, depending on who did the study and what type of paper they used., and burns ...” 

The temperature at which books do their best, however, is 50 degrees Fahrenheit. At that temperature, with humidity of 30 percent, books will live for 200 years.

Those are the conditions in Arizona State University’s library archives, a paradise for books. An enormous chilly space on the Polytechnic campus, it’s becoming home to more and more of the university’s 4.5 million volumes.

As ASU makes its way through the planning stages for a main library renovation expected to take place in the next few years, the facility is likely to see more action during that time.

Books go back before printing to at least the 6th and 7th centuries BC. (Arguably before that to papyrus scrolls and Mayan codices as well.) However old the form may be, books remain the last word in research. The Internet is a mile wide but an inch deep. Do any serious research, and you’re eventually going to end up in the stacks.

The problem for ASU, and university libraries around the country, is summed up by university librarian Jim O’Donnell: “Everybody has too many books.”

At ASU, the two millionth volume arrived in 1985. Now, the library is at 4.5 million books. The collection is getting too big to manage by eye.

“When you have 4.5 million of them, you’re never going to browse more than a fraction of them,” O’Donnell said.

O’Donnell’s informal motto for the library is borrowed from the famed Harrods department store of London, a motto that is carved on the company’s building in Knightsbridge. It’s Latin, of course: “Omnia omnibus ubique,” or “Everything for everybody, everywhere.”

“I think it’s a pretty good motto for the library, and it’s a good motto for ASU,” O’Donnell said. “No limits, no boundaries — you need it, we’re going to find it for you. We can’t do that right now, but that’s got to be our goal.”

The archives operate like Amazon’s fulfillment center warehouses. Students and faculty who request a book can pick it up at Hayden library on the Tempe campus by 9 a.m. the next day (at the West campus by about 10 a.m.).

“The facility is a means to an end, and a part of a means to a strategy,” O’Donnell said. “It’s emphatically not a place to put books just to get them out of the way.”

'Raiders of the Lost Ark'

Down at the archives, assistant manager of collections maintenance Mark Prestegard looks up at the towering shelves. At 150 deep and 32 feet high, they give new meaning to the word “stacks.”

Video by Ken Fagan/ASU Now

Prestegard and the other staff use an order picker to get to the books. It’s basically a man lift. The staff calls it “Buttercup.”

“Most librarians aren’t able to ride a forklift on the job,” Prestegard said.

Robotic shelving exists, but it would be very expensive to convert to that. The technology is also first-generation. “It’s like a 1930s car,” O’Donnell said. “It’s not like a 1990s Toyota, which will run forever. They’re still working on it, and it’s kind of clunky. ... And what I love about the system is that it can’t break.”

The space Prestegard is standing in holds 1,040,000 volumes. It’s one of three modules, each capable of holding 1.9 million volumes. “The goal is to keep them 200 years,” he said.

In the archives, books are arranged by size, not subject. The arrangement makes for strange bedfellows. “The Rack” by John Frederick Peto, “Corporate Bond Postponements January 1966-June 1966” and “Volcanic Geology of the Interior Valley, San Francisco Mountain, Arizona” all sit on the same shelf.

A courier comes several times a day.

“Every time somebody comes in here — usually if there’s a crowd of people — somebody will mention ‘Raiders of the Lost Ark,’” Prestegard said.

Unlike the Ark of the Covenant, however, nothing gets lost in the archives. All books and boxes are bar-coded. Nothing gets lost, and nothing gets reshelved improperly.

“In fact, we find lost books and we improve the quality of the data,” O’Donnell said. “A closed stack is safer and more reliable than an open stack.”

There is a lot of pressure on the central library. Hayden gets 10,000 to 15,000 visitors per day. Noble Science Library sees 7,000 to 10,000 per day. On a busy day, both libraries will have 25,000 visitors.

“We’ve got something they want,” O’Donnell said.

Using existing facilities on campus for the maximum benefit of a very large number of people puts pressure on a central library.

“We need to think about who those people are, what they do when they get here, and what supports their success to maximum effect,” O’Donnell said.

Who they are tend to be overwhelmingly online users. Even students who come in to the library are on their laptops. And because laptops have a disturbing tendency to disappear when they’re untended, those students use online chat with librarians even while sitting in the building.

“They are to that extent online users,” O’Donnell said.

The traditional stacks are thinly used, underpopulated and do not justify the amount of space for the number of users.

Faculty are in the same boat. It’s a big campus and a spread-out university. They mainly send research assistants to pick up books they ordered online.

“When my office was on the main floor of Hayden, most of the books I need for my own academic work are on the main floor of Hayden,” O’Donnell said. “I would order them on the computer and pick them up downstairs 50 yards away the next morning because it was just easier, even when I’m right there.”

About 60,000 students are on the Tempe campus.

“Hayden is a privileged and glorious place for them, and a distant glimmer for everybody else,” he said. “And everybody else is growing fast.”

Virtual browsing

Hayden’s stacks of 2.5 million will be shrunk to about 350,000 after the tower is renovated, with the culled books sent to the Polytechnic archive.

“We’re working on which 350,000 books to keep,” O’Donnell said. “It won’t be the greatest hits, but instead books that will be of most value to users and will provoke interest in undergrads to think about the world in ways they did not think about before.”

Making sure the library has enough copies of popular literature like “Moby Dick” or “Pride and Prejudice” is meaningless today. If you wanted to read “Moby Dick,” you could pull up the whole book on whatever gadget you’re reading this on now in about 30 seconds. You could do it sitting on a mountaintop in Tibet if the Wi-Fi was good enough.

“I’m not sure whether we need ‘Moby Dick’ in the new library or not,” O’Donnell said. “At the very least, we don’t need 20 copies. ... Having really good provocative research you don’t find anywhere else, that’s more interesting. That’s something to put in front of an eager 19-year-old. ... That’s where we’re going. That’s ASU’s library.”

The subjective power of browsing will go away to some extent, but virtual browsing will replace it.

“It’ll be in some respects better than this,” O’Donnell said.

Suppose you get a hunger to learn about Tibetan history. You go to Hayden and find the Tibetan history shelf. There’s one book on the topic that every source says is the definitive general work — and of course it has been checked out. The best thing you find is the 1885 history. It’s missing a century, including the Chinese invasion and the Tibetan diaspora.

You will turn to a web portal that will show you everything ASU has (and how long it will take to get to you); then, at a click, everything in 32 university libraries between the Mississippi and the Pacific, and then, at another click, everything available nationally.

“Bear in mind, the Starbucks barista in Holyoke, Massachusetts, who is getting her college degree doesn’t get to go stand in Hayden,” O’Donnell said. “For her, the virtual online browse is going to be 1,000 percent better.”

Virtual browsing will not be quite like Amazon’s “Look Inside the book” feature (that technology is proprietary), but whatever digital content the university has access to (full text for pre-1923 Google books, tables of contents for many recent books, full catalog records, images of dust jackets, etc.) will be there for you. As time passes, the service will constantly improve.  Another bonus is that browsing will include books that are currently checked out — something the traditional shelf has never been able to show except by glaring gaps.

Usually when libraries shrink their collections, the tendency is to hold on to the best sellers, the most-checked-out and other popular volumes. ASU is going a more sophisticated route.

“We’re saying, ‘Let’s show them the funky weird stuff, even stuff they wouldn’t check out or be able to check out, but at least they now know the funky weird stuff exists,’” O’Donnell said. “Smart, ambitious young people can get to do something like that, rather than just see John Grisham and Danielle Steel.

“I’m not even sure if we have John Grisham or Danielle Steel, and I don’t care. If you need that, you can take care of that. You need Albanian history. You need meat. You come to a university to say, ‘That would be interesting,’ and do something with it. When that happens, we succeed.”

Scott Seckel

Reporter , ASU News

SERVECON 2017 builds community, honors service

August 21, 2017

What could we accomplish if we worked together?

That was the theme of the College of Public Service and Community Solutions welcome event, SERVECON, which brought together nearly 200 freshmen and transfer students embarking on careers in public service.   SERVECON 2017 Students in the College of Public Service and Community Solutions learn about the power of working together. Photo by Bryan Mok/ASU Download Full Image

“When you come into a path of public service, you are saying, ‘I am interested in a course of study that is about creating public goods, creating shared resources and building things that are enjoyed as a community.’ You are doing something quite profound,” Dean Jonathan Koppell said, welcoming the students to the college.

The new students will be joining the college’s four schools: School of Community Resources and Development, School of Criminology and Criminal Justice, School of Public Affairs and the School of Social Work.

Joining a community

It was the first day of an education that immerses students in hands-on learning and community engagement. Through internships, Community Impact Labs, service learning classes and undergraduate research, students in the college gain practical experience working with community organizations.

“We believe you learn public service best by doing public service,” said Cynthia Lietz, senior associate dean. “Our students have countless opportunities to be engaged in work that builds stronger, more vibrant communities whatever their individual passions may be.”

Shea Brutinel is pursuing a degree in social work and is part of the Public Service Academy’s Next Generation Service Corps.

“A social worker saved my life, and I’ve seen the good they do in the community. That’s what I aspire to be,” she said.

Jason Mancia said it was school bullying that led him to a degree in criminology and criminal justice.

“I know that feeling about wanting to help people, to improve their situation — regardless of whether I get any benefit,” said Mancia, who is also in Barrett, The Honors College.

But none will have to go at it alone.

Students were inducted into the Community Solutions Cooperative (Co-op), a collective of faculty, students and staff all with a common goal of making the world a better place through innovation in public service.

“I love the idea of all of us being connected. The biggest thing is that you can’t do it alone. It takes so many people,” said Germaine Arnone, who is pursuing her social work degree at ASU’s West campus.

Finding inspiration

The event culminated with inspiring words from Denise Resnik, who was named Community Service Champion. The annual award was started last year to recognize and honor people who have made an impact on the community.

“The real lesson here is the gap in who gets recognized in the realm of public service: people who see a problem and don’t lament it and move on to the next thing. They see a problem and take it upon themselves to solve it,” Koppell said.

“For those of you who doubt whether one person can make a difference — and whether you can take on a significant problem and move the needle — this will change your mind,” he said.

Denise Resnik

Denise Resnik, a community leader and ASU alumna, was honored for her work to promote solutions for individuals with autism.

After graduating from ASU, Resnik embarked on a career in real estate, got married and turned her attention to motherhood. She had a daughter, then a son.

“I counted a girl, a boy, 10 fingers, 10 toes. What I didn’t count on was autism,” said Resnik.

Autism is a developmental disorder characterized by social impairments such as limited communication skills and difficulties forming relationships. At the time of Resnik’s son’s diagnosis, the incidence of autism was 1 in 2,500. Today it is 1 in 68.

“There weren’t a lot of resources then. I poured my heart and soul into trying to help Matt be all he could be,” she said.

She joined a mothers’ support group, noting one table became two, then eventually filled an entire coffee shop.

“It got to a point where we decided we needed to do more than just meet,” she said. “Twenty years ago this year, we formed the Southwest Autism Resource and Research Center. Our goal was to ensure that individuals with autism and their families would be supported throughout their lifetimes.”

Today, the Southwest Autism Resource and Research Center (SARRC) is a global resource for people who are trying to develop better tools for parents and families of people with autism. Their work inspired PBS NewsHour reporters to dub Phoenix the most autism-friendly city in the world.

More recently, Resnik has launched First Place, a community for adults on the autism spectrum. She says it is “a bold vision to ensure that housing options for people with autism and other neurodiversities are as bountiful as they are for everyone else.” Community leaders came together to break ground for the central Phoenix center in December 2016.

Koppell said, “Denise has created a welcoming community that embraces people who are different. It is a community that creates opportunities for others. That’s a public good.”

“The human part is an exceptional individual, who through sheer force of her own will, her own ability to get others excited about doing something important, has been a transformative figure. That, to me, is the essence of what it means to be a community service champion,” he added.

“We present this award at SERVECON because we don’t want anybody in this room to feel that all this preparation and classwork is for some later time. Your ability to serve starts today,” he said. “I am eager to see the journey that you choose for yourselves and how you set about creating public goods that you find important.” 

Heather Beshears

director marketing and communications, College of Public Service and Community Solutions