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University Academic Success Programs enhances online tutoring


April 26, 2011

President's Award for Innovation: Multi-Subject Online Tutoring – University Academic Success Programs

How do we educate in a rapidly changing world? By utilizing technology that allows access to services once bound by geographic proximity and time, University Academic Success Programs at Arizona State University developed and implemented a multi-subject online tutoring support program that is changing and impacting institutional practices and perceptions of what tutoring services can be. 

As the schools and colleges at ASU have found creative ways to extend educational experiences to students beyond the Phoenix metropolitan area, access to tutoring remained confined to the tutoring centers that were physically located on each of ASU’s campus locations. UASP’s implementation of an online tutoring program has begun to remove those boundaries and initiated a new discourse among staff, faculty, and students as they realize what is now possible.

By establishing and implementing online tutoring in writing, science, math and general studies courses, the team took an important step toward addressing multiple literacies that students and tutors are often called upon to apply and utilize in their education. Prior to this program, all ASU tutoring was only available in person.

Team members:

• Lisa Cahill, University Academic Support Programs.

• Angela Clark-Oates, University Academic Support Programs.

• Jeffrey Banner, University Academic Support Programs.

• Ivette Chavez, University Academic Support Programs.

• Gary Mason, University Academic Support Programs.

• Carol Sumner, University Academic Support Programs.