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Faculty, staff service made simple with My ASU

June 30, 2014

ASU has enhanced support tools for faculty and staff by updating the Service tab in My ASU.

As an ASU faculty member, academic professional or staff employee, you now will have easier access to IT and HR help directly through your My ASU account. You can explore each service area by viewing the IT Services or HR Services infographics.

With the new and improved My ASU Service tab, you can:

• submit a request for IT or HR assistance, service or technology items
• track the status of your pending IT or HR service requests
• report an IT outage or technical issue
• search for solutions to IT and HR questions
• get immediate IT help using live chat

Call 855-ASU-5080 to be immediately connected with the ASU IT and HR support team. A team member will be able to assist you with the following and more:

• accessing classrooms
• resolving technology issues
• providing Blackboard support
• ASURITE password changes

IT and HR Services feedback is welcome by using the “Feedback” button in My ASU, which is located at the lower right-hand side of the page.